> For the complete documentation index, see [llms.txt](https://docs.tcmenu.cc/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.tcmenu.cc/apex/arcane-jiao-cheng/arcane-yi-nan-za-zheng.md).

# Arcane疑难杂症

Windows 10 “确保已禁用所有杀毒软件 ”错误：

* 卸载所有第三方杀毒软件

* 禁用实时保护

* 禁用SmartScreen

* 报错“Windows 11 "Make sure all antiviruses are disabled"：

* 下载这两个文件： HYPERLINK “<https://disk.yandex.ru/d/5slbv4S2AL1M0w> ”

* 运行 Turn\_ON，同意注册表中的更改，重新启动计算机。

* 然后运行 Turn\_OFF，同意注册表中的更改，重新启动计算机。

* 如果仍无帮助，请检查是否已删除杀毒软件并禁用实时 保护。

* 由加载程序引起的其他错误：

* 将错误截图发送给售后客服，等到售后客服给出方案。

* 您可以看到菜单，但无法点击：

* 不以管理员身份运行 Steam

* 禁用所有第三方覆盖（根据您的显卡，只禁用 Nvidia 或 AMD 显卡）

* 菜单在游戏中消失，或者有菜单但视觉功能不起作用：

* 如果游戏中有补丁，请等待产品更新

* 检查游戏文件的完整性，但最好是完全重新安装

* 如果以上解决方案都无效，请联系售后客服

* 如果遇到任何其他问题，请联系售后客服


---

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