# 支付异常解决方案

**1.**<mark style="color:red;">**微信/支付宝 | 支付**</mark>**每当提示**<mark style="color:red;">**交易异常/有诈骗风险**</mark>**是因为风控问题,这个情况可以**<mark style="color:blue;">**更换支付通道**</mark>**,卡网共有多个支付，可以一个个尝试过去，如果还是不行可以尝试以下方法**

### 联系卡网客服获取帮助

{% content-ref url="/pages/lh0esk1cBgvjUmITrszb" %}
[关于我们](/wiki/gywm.md)
{% endcontent-ref %}

### 使用余额进行支付

<figure><img src="/files/paYoVFJrnIGCp5xokGrY" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/r7W7h9CE5iW09Sx3XAVj" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/dVjOGUQa5IG05Gt1sS7q" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.tcmenu.cc/qi-ta-jiao-cheng/zfyc.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.